(customer, client, private customer, prospect, supplier, consultant, influential,...)
At Hanver Services, we attach great importance to the protection of the privacy of all persons from whom we collect data. We handle and secure this data with the utmost care, in accordance with the applicable legislation in Belgium.
We make every effort to protect the personal data provided to us against loss, destruction, disclosure, unauthorized access or improper use.
In this privacy statement we explain who we are, when and why we need your personal data, what data we collect, how and for how long we process it, to whom we can pass it on, what your rights are and how you can exercise it.
This privacy statement is intended for you when you:
The following company Hanver Services BV, located at Geuzesmissestraat 25B, 8880 Rollegem-Kapelle, is responsible for the processing of your personal data. (in accordance with the GPDR legislation dated 05/2018)
We collect your data as soon as you provide us with your data. This can be done by e-mail, SMS, orally, by telephone, at an event, during a training course, ... by handing over your business card, via our form on the website or in any other possible way.
We can also collect your data when it has been made publicly available, or when you have made it public yourself on public/social media (e.g. LinkedIn, Facebook) and this shows that you are the right contact person for us to talk to. as part of our services.
We collect your personal data for the purposes stated below and will not use this data for other purposes without informing you in advance and, if necessary, requesting your consent.
We use your data in the context of the presentation and implementation of our services to you or your company or organization, for the presentation and development of joint projects, partnerships, to represent the interests of Hanver Services or in the context of your services as a supplier or consultant.
More specifically, we use your personal data to, where appropriate,
We use and process your personal data, depending on the type of processing, based on:
our (pre)contractual relationship: when we negotiate or conclude an agreement with you or your company or organization, we need a number of data from you or the persons involved in your company or organization in order to be able to submit an appropriate offer and to be able to prepare, draw up and then correctly execute that agreement. If you do not want your personal data to be processed in this context, it is not possible for us to enter into or perform the service.
the legitimate interest of Hanver Services or a third party: if necessary, we use your data to meet the legitimate interests of Hanver Services or a third party. This can be done, for example, to provide and promote all services and/or information messages that are in line with what you can reasonably expect to receive from us in the context of our existing or possible future relationship. This can also be done for access controls or internal controls and audits to ensure the security and continuity of our systems and businesses. This legitimate interest is also present when we need to keep your data in the context of establishing, exercising or defending a possible legal claim.
In the first instance, we process your personal data that are necessary to enable the correct performance of our services: your surname and first name, your position (title), your professional address and your professional contact details (telephone or mobile number and/or e-mail address). email address).
For private customers, this concerns your private address and the contact details chosen by you where we can reach you (telephone or mobile number and/or e-mail address). In addition, we also need a date of birth and the gender of the participant/consumer.
Additional information is not always necessary, but may be desirable in the context of expanding our business relationship or to better tailor our services and our commercial campaigns to your interests, wishes and needs.
Other data is completely optional and is solely aimed at maintaining a good personal relationship with you (e.g. your hobbies, …). If you choose to share this type of personal information with us, we may process it in our database.
You would do well to inform us of any changes to your personal data as soon as possible.
Only if necessary for the achievement of the objectives stated under point C, for the implementation of the agreement existing between us, the fulfillment of a legal obligation (of Hanver Services or of a third party) or the promotion of a legitimate interest (of Hanver Services or from a third party), Hanver Services may transfer certain of your personal data:
Your personal data will be kept for the time necessary for the implementation of the objectives as described under point C and for compliance with our legal obligations.
Hanver Services makes every effort to optimally protect your personal data against unauthorized use. We do this through physical, administrative and technological measures.
For example, only authorized persons are allowed access to our offices and our systems and access is limited to the systems they need for professional reasons. These individuals must know and properly apply our internal privacy and data protection policies. Insofar as data is provided to third parties, Hanver agrees with these third parties that they also optimally protect the personal data.
Hanver Services processes your personal data in accordance with the provisions of this privacy statement. As an involved party, you have a number of rights that you can exercise at any time.
You can exercise the following rights:
Right of objection
You can object to the processing of your personal data. You can only do this against processing that is based on the legitimate interests of Hanver or a third party (see above in point C). When exercising this right, you will have to indicate in the form exactly which processing you object to and for what specific reasons. This is necessary in order to be able to make a correct weighing of interests.
You can easily object to the use of your e-mail address for newsletters, promotions and marketing campaigns from Hanver. In every e-mail you receive from us in this regard, you always have the option to unsubscribe.
Right of Inspection
You can ask for a definite answer about whether or not your personal data is being processed. If this is the case, you can request the following information: the processing purposes, the categories of personal data we store about you, the categories of recipients (third countries or international organisations), the retention periods or the criteria for determining them, your other rights, other sources of origin of your data and the existence of automated decision-making. When providing this information, we must always take into account the rights and freedoms of other persons.
Right to rectification (correction and addition)
You can request that all (personal) data that you consider to be incorrect or incomplete be rectified or supplemented. When exercising this right, you will have to indicate in the form exactly which data you want to correct or supplement.
Right to portability
You have the right to have the personal data that you have provided to Hanver transferred by Hanver in electronic form to yourself (via the e-mail address you provide in your application form) or to another controller designated by you (via his e-mail address). email address you provide in your application form).
Right to erasure (oblivion)
In the cases provided for by the GDPR, we will delete your personal data at your request.
Right to restriction of processing
You have the right to have the processing of your personal data restricted when:
you contest the correctness of your personal data (for the duration of the check by Hanver Services);
the processing of your personal data by Hanver Services would be unlawful, but you still do not wish to invoke your right to erasure;
we no longer need your personal data for the purposes stated in this privacy statement (point C), but you still need it for the establishment, exercise or substantiation of a legal claim;
you have objected to the processing of certain of your personal data (for the duration of the weighing of interests).
If you have any questions, comments or complaints about the protection of your personal data by Hanver, please contact Hanver's Data Protection Officer via firstname.lastname@example.org.
You also have the right to submit a complaint to the Data Protection Authority (GBA), at the following address: Drukpersstraat 35, 1000 Brussels.
If you know of a data breach, or if you suspect a data breach, we ask you to always notify us immediately via email@example.com
Hanver can make improvements, additions or changes to this privacy statement for various reasons. You can view the most current version at all times on our websites.
This version was drawn up in May 2021